Effective Date: [01/05/2026]
ATM Softek Private Limited ("Company", "we", "our", or "us") is committed to ensuring the privacy, confidentiality, and security of personal and sensitive data. As a software development company specializing in healthcare and laboratory management solutions, we recognize the critical importance of safeguarding medical and health-related information.
This Privacy Policy describes how we collect, process, use, store, and protect information when you access our website, applications, or services. By using our services, you acknowledge that you have read, understood, and agreed to the practices described herein.
ATM Softek Private Limited is a software development company engaged in the design, development, and deployment of healthcare, laboratory, and business management software solutions.
Registered Office: 15 Floor, EM4, EM Block, Ambuja Neotia Eco Center, Apeejay Business Center, Bidhan Nagar, North Twenty Four Parganas, West Bengal, 700091
This Privacy Policy applies to all users, clients, and visitors who access our website or utilize our software products and services. It covers both personal data collected directly by us and data processed on behalf of our clients.
We may collect and process various categories of information depending on the nature of interaction with our services.
We collect personal information such as name, email address, contact number, organization details, and any other information voluntarily submitted through forms, inquiries, or communications. Additionally, we may automatically collect technical and usage-related data, including IP address, browser type, device information, access times, pages visited, and user interaction data.
As part of providing healthcare and laboratory software solutions, we may also process sensitive personal data, including health-related information, patient records, diagnostic data, and other medical information. Such data is processed strictly on behalf of our clients and in accordance with contractual obligations and applicable laws.
In most cases, ATM Softek Private Limited acts as a data processor, processing personal and sensitive data solely on behalf of its clients (such as laboratories, clinics, and healthcare providers). We do not determine the purpose or means of processing such data.
Clients using our software are considered data controllers and are responsible for ensuring that appropriate consent is obtained from patients or end-users before collecting and processing their data through our systems.
We process data for legitimate business and operational purposes, including providing, maintaining, and improving our software and services; managing client relationships; responding to inquiries and support requests; analyzing system performance; and ensuring compliance with legal and regulatory obligations.
Sensitive health-related data is processed only for the purpose of delivering healthcare software functionalities as instructed by our clients.
We process personal data in accordance with applicable laws and regulations, including the Information Technology Act, 2000 and other relevant data protection laws. Where applicable, we also align our practices with internationally recognized data protection standards such as the General Data Protection Regulation (GDPR).
Processing is carried out based on lawful grounds such as consent, contractual necessity, legal obligations, and legitimate business interests.
Our website may use cookies and similar tracking technologies to enhance user experience, analyze traffic, and improve functionality. Users may choose to disable cookies through their browser settings; however, certain features of the website may not function properly as a result.
We do not sell or rent personal data. However, information may be shared with authorized service providers, technical partners, or legal authorities where required for service delivery, compliance, or protection of rights.
All third parties engaged by us are bound by confidentiality obligations and are required to implement appropriate data protection measures.
We retain data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by applicable laws and contractual agreements. Data processed on behalf of clients is retained in accordance with client instructions.
We implement industry-standard technical and organizational safeguards to protect data against unauthorized access, alteration, disclosure, or destruction. These measures include secure servers, controlled access mechanisms, and encryption where applicable.
Despite our best efforts, no system can guarantee absolute security.
Subject to applicable laws, individuals may have rights including access to their personal data, correction of inaccuracies, deletion of data, restriction of processing, objection to processing, and withdrawal of consent.
Requests related to personal data should be directed to the relevant data controller (i.e., the healthcare provider or client using our software). Where applicable, we will assist our clients in responding to such requests.
Our website or services may contain links to third-party platforms. We are not responsible for the privacy practices or content of such external websites.
Our services are not intended for individuals under the age of 13, and we do not knowingly collect personal data from children without appropriate authorization.
We reserve the right to update or modify this Privacy Policy at any time. Updated versions will be published on this page along with the revised effective date.
For any questions, concerns, or requests regarding this Privacy Policy or our data handling practices, please contact us:
Email: [info@atmsoftek.in]
Phone: [8334075584 / 9830654250]
Address: 15 Floor, EM4, EM Block, Ambuja Neotia Eco Center, Apeejay Business Center, Bidhan Nagar, North Twenty Four Parganas, West Bengal, 700091
Our business solutions and services help accelerate innovation, increase productivity, reduce costs, and optimize asset utilization.
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