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Terms and Conditions

Effective Date: [01/05/2026]
These Terms and Conditions ("Terms") govern your access to and use of the website, software, and services provided by ATM Softek Private Limited ("Company", "we", "our", or "us"). By accessing or using our services, you agree to be bound by these Terms.

1. Company Information

ATM Softek Private Limited is a software development company engaged in providing healthcare, laboratory, and business management software solutions.

Registered Office: 15 Floor, EM4, EM Block, Ambuja Neotia Eco Center, Apeejay Business Center, Bidhan Nagar, North Twenty Four Parganas, West Bengal, 700091

2. Acceptance of Terms

By accessing our website or using our software/services, you acknowledge that you have read, understood, and agreed to these Terms. If you do not agree, you must not use our services.

3. Services

We provide software solutions, including but not limited to:

  • Laboratory Management Software
  • Pathology Reporting Software
  • Healthcare and Clinic Management Systems
  • Custom Software Development
  • Website development
  • Digital Marketing
  • We reserve the right to modify, suspend, or discontinue any part of our services at any time without prior notice.

    4. User Responsibilities

    You agree to:

  • Provide accurate and complete information
  • Use the services only for lawful purposes
  • Not misuse, hack, or attempt unauthorized access
  • Maintain confidentiality of login credentials
  • You are solely responsible for all activities conducted through your account.

    5. Data and Privacy

    Your use of our services is also governed by our Privacy Policy. By using our services, you consent to the collection and use of information as described in the Privacy Policy.

    In case of healthcare software usage, clients are responsible for obtaining necessary consent from patients before processing their data.

    6. Role in Data Processing

    ATM Softek Private Limited primarily acts as a data processor and processes data strictly based on client instructions. Clients (such as laboratories, clinics, and hospitals) act as data controllers and are responsible for compliance with applicable laws.

    7. Intellectual Property

    All content, software, design, logos, and materials provided by the Company are the intellectual property of ATM Softek Private Limited and are protected by applicable laws.

    You may not copy, reproduce, distribute, or modify any part of our services without prior written consent.

    8. Payment and Fees

    Where applicable:

  • All fees must be paid as agreed
  • Payments are non-refundable unless otherwise specified
  • We reserve the right to suspend services for non-payment
  • 9. Limitation of Liability

    To the maximum extent permitted by law, ATM Softek Private Limited shall not be liable for any indirect, incidental, or consequential damages arising out of the use or inability to use our services.

    We do not guarantee uninterrupted or error-free service.

    10. Service Availability

    We strive to maintain continuous service availability; however, we do not guarantee that the services will be available at all times without interruption due to maintenance, updates, or technical issues.

    11. Termination

    We reserve the right to suspend or terminate access to our services at our sole discretion, without prior notice, if any user violates these Terms.

    12. Third-Party Services

    Our services may integrate or link with third-party tools or services. We are not responsible for the functionality, security, or content of such third-party services.

    13. Indemnification

    You agree to indemnify and hold harmless ATM Softek Private Limited from any claims, damages, losses, or liabilities arising from your misuse of the services or violation of these Terms.

    14. Governing Law

    These Terms shall be governed and interpreted in accordance with the laws of India. Any disputes shall be subject to the jurisdiction of courts located in West Bengal.

    15. Changes to Terms

    We reserve the right to update or modify these Terms at any time. Updated Terms will be posted on this page with the revised effective date.

    16. Contact Information

    For any questions regarding these Terms, please contact us:

    Email: [info@atmsoftek.in]
    Phone: [8334075584 / 9830654250]
    Address: 15 Floor, EM4, EM Block, Ambuja Neotia Eco Center, Apeejay Business Center, Bidhan Nagar, North Twenty Four Parganas, West Bengal, 700091